Ross came out & explained very clearly what should be done & how their company would fix a basement water leakage problem. I never felt pressured to sign with them right then & there. I told him I needed to discuss this with the family members as this is my elderly mothers house. We decided to go with their system because the cost seemed reasonable & the reviews were positive. The crew was prompt and Ross went over what was going to be done each day. All the guys were very nice. The crew worked very hard, were quick, and the space was clean afterward. Very knowledgeable and professional. I will recommend Paradigm Home Solution to family and friends when they need this type of work.